Minimum Booking Policy

2-Hour Minimum: All service reservations require a consecutive two-hour minimum booking block.

Premium Hourly Rates

• Single-Child Rate: $35 per hour for one child.

• Multi-Child Rate: +$5 per hour for each additional child.

Travel & Transit Fees

• Complimentary Local Travel: Transit time is fully included for locations within a 15-minute drive.

• Extended Distance Travel: Bookings requiring more than 15 minutes of travel time incur a flat fee of $1.00 per minute for round-trip transit (e.g., a 25-minute commute equals 50 minutes of total travel time, resulting in a $50 travel fee).

Late Return & Extended Care Policy

• One-Time Grace Period: A complimentary 10-minute grace period is granted for the first instance of a delayed return.

• Premium Late Rates: If a delay exceeds the grace period, premium extended care rates apply immediately. The standard rate doubles to $17.50 per 30-minute increment (or fraction thereof) until pickup is finalized.

Communication & Emergency Protocols

• 1-Hour Unreachable Window: If a parent/guardian is completely unreachable for 1 hour past the scheduled return time, the designated secondary emergency contact will be notified immediately.

• 2-Hour Unresponsive Window: If a parent/guardian remains completely unresponsive for 2 hours past the scheduled return time, local emergency services and authorities will be contacted to ensure child safety.

Payment Terms & Account Standing

• Pre-Service Payment: Full baseline payment is strictly due upon my arrival before services commence.

• Late Return Fees: Any accrued late fees or extended care charges must be settled immediately upon your return.

• Account Termination: Failure or refusal to settle outstanding late charges immediately will result in the permanent termination of all future services and client standing.

Health, Safety, & Illness Policy

• Zero-Tolerance Health Screening: To protect the high-risk and sensitive populations I serve, I maintain a strict zero-tolerance policy for active illnesses.

• Immediate Dismissal for Active Symptoms: Services will be terminated immediately upon my arrival—with no refund of the booking fee—if a child displays any signs of illness, including but not limited to:

  • Runny nose or congestion

  • Persistent or acute cough

  • Elevated temperature or fever

  • Gastrointestinal distress (vomiting or diarrhea)

  • Unexplained skin rashes (e.g., Hand, Foot, and Mouth disease, chickenpox, etc.)

Policy Integrity & Symptom Masking

• Prohibition of Medication Masking: The administration of over-the-counter or prescription medications (such as fever reducers or cough suppressants) intended to conceal active symptoms is strictly prohibited.

• Contract Violation Consequences: If it is discovered that a child was medicated to mask an active illness, the client relationship will be terminated permanently and immediately, effective without exception.